When you visit vevessa.com, create an account, place an order, or subscribe to our newsletter, we may collect the following types of personal information:
Contact Information — your name, email address, shipping address, and phone number when you place an order or create an account.
Payment Information — credit card details, billing address, and transaction history. Payment data is processed by our PCI-compliant payment partners and is not stored on our servers.
Account Information — order history, wishlist items, ring size preferences, and metal/stone preferences you provide.
Technical Data — IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.
Communication Data — emails, chat messages, and customer service inquiries you send to us.
2. How We Use Your Information
To process and fulfill your jewelry orders, including shipping and returns.
To communicate order confirmations, shipping updates, and customer service responses.
To personalize your shopping experience (product recommendations, ring size suggestions).
To send marketing emails about new collections, sales, and promotions (with your consent).
To improve our website, products, and services through analytics and feedback.
To prevent fraud and ensure the security of transactions.
To comply with legal obligations and enforce our Terms of Service.
3. Data Sharing & Third Parties
We do not sell your personal information. We share data only with trusted service providers who help us operate our business:
Payment Processors — Stripe, PayPal, and other PCI-compliant gateways to process payments securely.
Shipping Carriers — FedEx, UPS, DHL, and local postal services to deliver your orders.
Analytics & Marketing — Google Analytics, Meta, and Klaviyo (with anonymized data where possible).
Hosting & Infrastructure — Cloud hosting and CDN providers that power vevessa.com.
Legal Requirements — When required by law, court order, or to protect our legal rights.
4. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your preferences at any time:
Essential Cookies — Required for core functionality (shopping cart, checkout, account login). Cannot be disabled.
Analytics Cookies — Help us understand how you use our site so we can improve it.
Marketing Cookies — Used to show you relevant ads and measure campaign effectiveness.
Preference Cookies — Remember your language, currency, and ring size preferences.
You can disable non-essential cookies through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect the functionality of our site.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access — Request a copy of the personal data we hold about you.
Correction — Request correction of inaccurate personal data.
Deletion — Request deletion of your personal data (subject to legal retention requirements).
Portability — Request your data in a structured, machine-readable format.
Opt-Out — Unsubscribe from marketing emails at any time via the link in each email.
Cookie Preferences — Adjust your cookie settings at any time through our cookie banner.
To exercise any of these rights, please contact us at privacy@vevessa.com. We will respond within 30 days as required by applicable law.
6. Data Retention & Security
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. We implement industry-standard security measures — including SSL encryption, firewalls, and access controls — to protect your data. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
Vevessa does not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.
8. International Data Transfers
Vevessa is based in the United States. By using our services, your data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or via a notice on our website. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: